Our team is on site throughout The Bureau's Paris Fashion Week to help with tickets, seating, accessibility, and anything else that comes up.
On-Site Support Can Help With
- Ticket and QR code issues at entry
- Seating questions for Premium Seating and Front Row VIP guests
- Accessibility assistance
- Lost items and general questions
Look for Bureau event staff at entry and inside the venue — they can either resolve the issue or radio someone who can.
Lost & Found
During the event: report a lost item to any Bureau staff member on site as soon as you notice — most items are recovered fastest while the show day is still running.
After the event: submit a request through this Help Center with:
- A description of the item (brand, color, distinguishing details)
- The show date and where you were seated or standing
- Your contact details
We'll check recovered items and follow up. Items are held for a limited time after the season ends, so report as soon as possible.
Before or After the Event
For anything that doesn't need in-person help — order issues, transfers, general questions — submitting a request through this Help Center is the fastest route to our support team.
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