On-Site Support & Lost and Found — Paris Fashion Week

Getting Help at the Venue

Our team is on site throughout The Bureau's Paris Fashion Week (October 1–3, 2026 at Cléry, Paris 2e) to help with tickets, seating, accessibility, and anything else that comes up.

On-Site Support Can Help With

• Ticket and QR code issues at entry
• Seating questions for Reserved Seating and Front Row VIP guests
• Accessibility assistance
• Lost items and general questions

Look for Bureau event staff at entry and inside the venue — they can either resolve the issue or radio someone who can.

Lost & Found

During the event: report a lost item to any Bureau staff member on site as soon as you notice — most items are recovered fastest while the show day is still running.

After the event: submit a request through this Help Center with:

• A description of the item (brand, color, distinguishing details)
• The show date and where you were seated or standing
• Your contact details

We'll check recovered items and follow up. Items are held for a limited time after the season ends, so report as soon as possible.

Before or After the Event

For anything that doesn't need in-person help — order issues, transfers, general questions — submitting a request through this Help Center is the fastest route to our support team.